Terms of Service

1. Agreement to Terms

By accessing or using the Zaiqa-e-Cholistan website at www.zaiqa-e-cholistan.com, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Use of Our Services

You agree to use our website only for lawful purposes. You must not:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or networks
• Use automated systems or software to extract data from the website
• Interfere with the proper functioning of the website
• Impersonate any person or entity

3. Products and Purchases

When purchasing products from our website:

• All product descriptions, images, and prices are subject to change without notice
• We reserve the right to refuse or cancel any order at our discretion
• Prices are displayed in Pakistani Rupees (PKR) unless otherwise specified
• Payment must be made in full before order processing
• You are responsible for providing accurate shipping and billing information

4. Shipping and Delivery

We aim to process and ship orders within 2-3 business days. Delivery times vary based on location. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Risk of loss passes to you upon delivery to the shipping carrier.

5. Returns and Refunds

Our return policy:

• Products may be returned within 7 days of delivery if unopened and in original condition
• Perishable food items cannot be returned unless there is a quality defect
• Contact our customer service team to initiate a return
• Refunds will be processed within 5-7 business days after receiving the returned item
• Shipping costs for returns are the responsibility of the customer unless the return is due to our error

6. Intellectual Property

All content on this website, including text, images, logos, graphics, and software, is the property of Zaiqa-e-Cholistan and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without written permission.

7. User Accounts

If you create an account, you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms.

8. Product Information

We strive to provide accurate product descriptions and nutritional information. However, we do not guarantee that product descriptions, images, or other content is accurate, complete, or error-free. Our products are traditional foods and are not intended to diagnose, treat, cure, or prevent any disease.

9. Limitation of Liability

To the maximum extent permitted by law, Zaiqa-e-Cholistan shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the products in question.

10. Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, secure, or error-free.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Pakistan.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms of Service, please contact us at: